Book a visit
Pick a slot.
Ross rings to confirm.
The diary below sends a request, not a booking. Ross checks it against where the vans already are and rings you back the same working day — usually within the hour. Nothing is charged and nothing is held until you have spoken to him.
The diary
Four taps and you're in the book.
Weekdays run three windows, Saturday is mornings only, and Sunday is emergency call-outs — for those, ring rather than booking.
Or just ask
Not ready for a date?
If you want a price before you commit to a day, send this instead. Ross gets it on his phone and answers the same day, Monday to Saturday. If it is leaking right now, do not type — ring.
Inverurie AB51 9ZZ
How we handle what you send us
Don & Ury Plumbing & Heating is the data controller for anything submitted through the booking diary or the enquiry form. We collect your name, phone number, postcode, chosen slot and message for one purpose: to arrange and carry out the work. That is a legitimate interest under UK GDPR Article 6(1)(f).
Enquiries and slot requests that don't become jobs are deleted after twelve months. Job records are kept for six years because HMRC and our insurers require it. We don't sell your details, add you to a mailing list, or share them with anyone beyond the merchant supplying parts for your job.
You can ask to see, correct, or delete what we hold at any time — email ross@donandury.co.uk. If you're not happy with how we've handled it you can complain to the Information Commissioner's Office at ico.org.uk. This site sets no cookies and runs no analytics.
24 hours · 7 days
Burst pipe?
Boiler down?
We're on the way.
It rings Ross's mobile, not an answering service. If we can't get to you inside the hour we'll say so on the call and talk you through finding your stopcock in the meantime.
Average time on the road to an Inverurie address — 40 minutes